High quality, aluminium windows, doors and security gates

I had all my security doors at my home done by Sequ-Door some time ago, they were then very efficient and professional. I had a robbery a couple of weeks ago and to my dismay they managed to dislodge the gate from the wall (They did first try to break the locks and bend it but that did not work). I called the company to complain about it, firstly they were at my home within a couple of hours, it was early evening and they fixed my door and then came back at a later stage and reinforced all my gates wall attachments, so now there is no way the incident can be repeated. It is really good to see a company that doesn’t lose interest in you once they have sold their product to you and hold themselves accountable for their product.

Thank you for the quote Timothy, I just want to compliment you guys, you are on the ball. I received a call back early this morning, the appointment was made for today, I even received an app notification on my phone, and I received the quote the same day, it really makes me feel like I can rely on you guys! Kind Regards,

Wow, we received unbelievable service from Waldo and the team that did our full house installation this past weekend. The guy was so professional when he did the quote and when the team arrived they were friendly and well organized. After a massive build @ our house the past 3 months it was a pleasure having them. The way they cleaned up after installation impressed us so much. Thank you so much.

Hi Waldo Baie Dankie vir al jou moeite en puik diens. Vind asb aangeheg die getekende kwotasie. Groete

I would like to take this opportunity of thanking your ENTIRE team for the most professional, friendly and PROMPT service received. From Mariette who did the initial quotation, to Brad who called the very next day to say the unit(s) would be installed, to finally Lucas who called this morning to say they were on their way to my property to complete the installation. I have yet to meet such a professional and prompt team of people – please convey my thanks to the necessary people.

Sequ-door came and installed collapsible doors in my dining room There was an issue with the cladding on my interior and exterior walls around the door frame. They made sure that the installation and cladding were perfect before they completed the job and it took them 3 separate visits as it was not an easy job. Thank you for doing such great work as you could have easily have left the cladding broken and off the wall as it is not part of your installation. the staff were very friendly at all time and it was a pleasure having them in my house. For a change, I am really happy with the decision to go with my chosen service provider. I have had a lot of work done to our property and most times the service provider has done second rate work, not this time. Thanks.

Good Day Wayne, I have to commend your staff on excellent service received. From your salesman, Timothy to the installer, Elias. Elias impressed me most with his attention to detail, his use of common sense and his workmanship, not to forget his mannerism. I will definitely recommend Sequ-Door to other people. Thanks Regards

Hi Fisto I want to thank you for the professional and excellent customer service we have received from you. You must please forward this to your manager so that he is aware of our appreciation for the service we got from you. I trust that the installation will be of the same quality service than the sales side. Best regards

Hi All, Geoff and I would just like to thank you guys for the wonderful service you have offered us. From the ladies at the office, Waldo and the team that came to install. It has been an absolute pleasure!

Hi Tim. Graag wil ek vir julle baie dankie se. Eerstens die feit dat jy persoonlike na ons huis gekom het vir kwotasie en als mooi verduidelik, het ons so baie waardeer en gerus gestel en geweet julle is die maatskappy wat ons wil gebruik en beslis ook sal aanbeveel by vriende en fam. Jy is baie opreg eerlik en vrendelik. Dankie daarvoor. Tweedens die werkspan is ook baie vriendelik en elke ou het sy werk geken. Dit het ons opgeval dat elke ou weet wat om te doen en so het die werk baie vinnig verloop en alles was mooi opgeruim.Ons het hulle ook bedank vir hulle vriendelikheid en flinke goenie werk. SEQU-DOORS julle het baie goeie werknemers. Groete

Good Evening Gerda, I would like to commend your company and workers for their efficiency and great work. We are very happy with our new doors. I will highly recommend your company to the residents of my estate and to anyone else who needs doors and windows installed. Many thanks. Kind Regards.

Good Day Carla and Everybody there, I just would like to compliment the service from your sales rep Waldo and your two technicians, their work was superb and out of 10, it’s a 10 out of 10 for all of them. Thank You and have a great day. Kind Regar

I met Wayne at the Homemakers expo stand and was immediately impressed with his professional and knowledgeable approach. I am in the process of replacing all steel windows with aluminium windows. Gert was punctual on both occasions and assisted with professional and expert advice. It is an absolute pleasure to contract this company and my dealings with every staff member concerned was superb. The installation staff was punctual, friendly, did a super job and left the premises spotless. Be assured as soon as I am ready to proceed with the project, I know who I will call. This company comes highly recommended. Keep up the good work!

Thank you Waldo for being the best sales person I have encountered in a very long while. You provided excellent information and advise. Much appreciated. I hope that your after sales service and workmanship is just as good. Regards

We met Sequ-door at Decorex in August 2017. We gave them our details and they phoned us for a follow up the very next day. They came to quote within the same week and although we did not do the installation within 30 days, they still gave us such an awesome discount. The service was very good and the quality of the security doors and security bars are very good. Thank you Sequ-door.

Nicola, I just want to say a huge thank you! Your guys were great and professional and I felt comfortable with them in my home. My door looks amazing and now I can sleep well knowing my boys’ room is closed. Thanks to you also for making it happen quicker I really appreciate it.

I recently got 4 sliding doors installed by Sequ-Door and want to express my gratitude on your level of service from initial contact right up to final installation. Obtaining a quote from Cory was an absolute pleasure as he had workable solutions for my problems with regard to the structure above 2 of the doors (unlike your competitors who made it my problem). Installation was done very professionally and to a very high standard by the teams working on site. I am a perfectionist and day 1 your installation team proved to me that they are looking at everything so much so that day 2 I left them alone and gone to work. Thank you for the great service and I will most definitely recommend Sequ-Door to any person.

Thank you ,Emmanuel, Daniel, and Mukiri for an excellent job. Very professional and left my dining room so clean!!!

To Whom It May Concern I just wish to thank you for the great work done at our home, the staff at sequ-door were absolute professionals from your representative Waldo to your installers they were at all times courteous and well mannered their work was neat and they left the premises neat and tidy I was extremely impressed and will definitely recommend your company, once again thank you very much and keep up the good work. Yours Sincerely

Good Day Gert, I would like to take this opportunity to acknowledge the service that Waldo du Plessis rendered, he presented himself in a professional, pleasant and respectable manner. Always eager to assist where possible and ensuring that we obtained the best product, he was knowledgeable about the products including its features, and even re-negotiated the pricing. Waldo was extremely attentive and he listened to all our concerns with a great deal of patience. He represented your company with professionalism. Even though the pricing was higher than other quotes received his pleasant personality and quality service is what made us opt for dealing with Sequ-Door. The gentlemen that did the installation also worked in a professional manner. I want to thank you and your staff for your excellent service and the constant “can do” approach to satisfying customer needs. Your service, the quality of the equipment, and the consistently pleasant and positive attitude. Those qualities make it an absolute pleasure to do business with you. Keep up the good work. Again, thanks! Sincerely.

Thank you ,Emmanuel, Daniel, and Mukiri for an excellent job. Very professional and left my dining room so clean!!!

I needed a security gate installed on very short-notice and a custom-made security gate was made and installed within 2 days, as they understood the situation and it was done professionally and the product is great! I also then ordered a folding aluminium door and that was also a fantastic product, installed very professionally by a great team! Very happy with every aspect of the service I received from the entire team. Couldn’t recommend them or their product more highly. Plus it supports great LOCAL business! Well done to the entire team for great service which is lacking so much in SA these days! 10 out of 10!!

Wow!!! I’m so impressed with my first experience with Sequ-door. Quintin is an asset to the company, he was punctual and he is a friendly gentleman. Thank you so much, Quintin, I appreciate it. Oh yes, also the lady that assisted with the appointment, amazing and very friendly. I will definitely recommend Sequ-door anytime.”

Dear Gert I would hereby like to bring to your attention the wonderful service we have received from Waldo. From our first engagement with him, he has been nothing but the consummate professional. Explaining the product, process and pricing in detail which he made easy to understand to a layman. He was prompt in all of his responses and communication with us, always keeping us in the loop and providing the required feedback. In this day and age where good customer service is a rarity, I would like to compliment Waldo for putting the customer first in everything he does and making the installation of our security gates as painless as possible. You have a tremendous asset in Waldo and through him you now have loyal clients for life. Thank you Waldo! Regards

“Great service and expertise. Installation was done right the first time. They also managed to beat the price from other security companies.”

Good morning I would like to thank you, Joel & Lazarus for exceptional, professional and friendly service. Joel and Lazarus really did such a great job! They completed the installation and left everything neat and clean before they left. Thank you once again!

Good day Pieter, I’d like to compliment your company and the team you send us for the installation on our new windows, Stacking door, with the balance to be installed shortly. Nelson and his team have done a great job! Respect, not often you find a company and staff know what they doing. We are glad we chose Sequ-Door for the project. Kind regards.

To whom it may concern We are building contractors who have been operating in our field for over 25 years. In that time we have made use of a number of window manufacturers. Some were good and some terrible and some no longer exist. We made use of Sequ-Door for the first time for the manufacture of some aluminium windows. Our client who is a Diplomat is extremely panicked over quality workmanship. We ran into a problem with one of our major windows. Sequ-Door were immediately able to assist at no extra cost. This despite the fact that it was actually our client who was in the wrong. On completion of the project, our client was suitably impressed with the quality of the windows installed. No small feat and well done. We have no hesitation to recommend Sequ-Door to any client or contractor. Thank you for your professionalism. Regards

Dear Managing Director It is my pleasure to report on the following: 1. The professionalism and excellent customer service of you sales rep Waldo Du Plessis. 2. The excellent workmanship of your installation crews, headed by Emmanuel & Thulani, that worked at my premises. These gentlemen do your company a great service. Yours sincerely

From the word go, the service from Sequ-Door has been fantastic! Thank you Quintin, Joel and Jonas for your professionalism, attention to detail and magnificent product. No hassle of having to pay a deposit, and no extra charge for coming out on a Saturday, AND best of all, your workmanship is excellent, excellent product as I have compared yours to other security products, and cheaper than other security companies….. but what I loved was the brilliant service. Thank you Sequ-Door. I recommend Sequ-Door without a doubt. Thank you guys! :)

“I received the best quote from Sequ-door this Friday. Delivery and installation were promised within 7 days. Within 5 days delivery and installation was completed in 40 minutes including cleaning. It is an absolute pleasure to deal with a company that knows what they are doing and take pride in their work. Well done Sequ-Door. There are many companies out there that cannot take a leaf out of your book without worrying about getting money but making the client happy. I recommend your company to everyone. Keep up the good work it is very reassuring to see that there are still some companies that do not substandard work.”

I wanted to thank you for the outstanding service with the installation of the security gates at my house. The work was carried out with a high level of professionalism and efficiency. My experience with your company has been exceptional from start to finish. Please thank your team for the good work and service – it was a pleasure doing business with you. Merry Christmas and all the best for 2012.

I feel I must write congratulations on Gerda and John. Together with my son, Robert, we were investigating aluminium windows. We looked online and found a couple of companies. As soon as I contacted Sequ-door – the service was instantaneous. Gerda replied. An appointment was set up for John Jooste to call at 8 a.m. last Saturday morning. Every time I emailed Gerda her reply was immediate. Not really expecting John to be at the house on a Saturday morning – what a wonderful surprise he was early. My son was delighted with the helpful experience that John shared with him. John is clearly a professional in his work. He also told us to visit the Home exhibition in Edenvale “to look at the competition”. This we did last Saturday afternoon. John lost no time in sending a quote and this has been followed up with as much information as Robert requires. Many congratulations on a superb duo – sincerely

Dear Mr Du Plessis, I hope you can send the following feedback to the relevant people. Firstly, I would like to commend you on your study responses and professionalism in the manner in which you conduct yourself when coming through to remeasure and provide a final quote. Your equipment, patience in answering my questions and efficiency in providing me with a quote made it so easy to choose Sequ-door for this job. Secondly, the speedy response and follow up further impressed me about Sequ-door. The high level of turn back (within a day) to not only confirm the manufacture of my gate but also book an installation date and time convenient for me put my mind at ease. The installation team of Mr Khumbulani and Mr Lazarus made several calls to inform me that they were coming through to install the further called me up when they were on their way to my residence. They were very pleasant, had all their materials in hand and completed the installation with competence. Thank you for such amazing service. I look forward to calling on you again for my other security needs and will readily recommend you to others. Hoping your products are as good as your service. Warmest regards.