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FREQUENTLY ASKED QUESTIONS

Welcome to Sequ-Door’s Frequently Asked Questions page – your go-to resource for clear, concise, and friendly answers to all your inquiries. We believe in providing well-written articles that are both factual and informative, ensuring you have everything you need to make informed decisions about our products and services.

Whether you’re a homeowner, contractor, or business owner, we understand that choosing the right doors and windows is a significant decision. That’s why we’ve curated this collection of FAQs to guide you through every step of the process with professionalism and expertise.

From understanding our product offerings to installation procedures, maintenance tips, and warranty information, we’ve got you covered. And hey, if you’re looking to lighten things up a bit while still getting the information you need, you’re in the right place!

No, Sequ-Door prioritizes your security and privacy. Always ensure communications are legitimate before sharing personal details.

Yes. We are affiliated and certified by AAAMSA (Association for Architectural Aluminium Manufacturing of South Africa), and we can provide Glazing certificates on request at a small fee based on products manufactured by Sequ-Door.

“We understand that your time is valuable, and we want to make scheduling an appointment as convenient as possible. To get in touch with our sales office, you can reach us by phone at 087 073 6677. Alternatively, you can submit your information on our ‘Contact us‘ page on our website. If you prefer, you can also email us directly at sales@sequ-door.co.za.

Our sales office will promptly reach out to you to arrange a consultation that suits your needs and schedule.”

We believe that providing a quotation is an important part of building trust with our customers, and therefore, our quotations are completely free of charge. Our Sales Representatives will visit you at your convenience and formulate a solution based on your needs and budget. 

Yes, we’ve got you covered! We understand the importance of not leaving an opening in your wall, so if we remove your old window or door, rest assured that it will be replaced the same day. In some cases, this might involve us working into the late evening to ensure your building remains closed off during nighttime. Your satisfaction and the security of your space are our top priorities!

The safety of you and your family is our top priority, and we want to help you create a secure living environment. If you cannot afford to secure your entire home, we can create a safe zone by securing your bedrooms and passages to keep intruders away from you and your family at night when you are at your most vulnerable. Our sales consultants will be able to advise you on the options that best suit your needs.

“To get in touch with our sales office, you can reach us by phone at 087 073 6677. Alternatively, you can submit your information on our ‘Contact us‘ page on our website. If you prefer, you can also email us directly at sales@sequ-door.co.za.

Our sales office will promptly reach out to you to arrange a consultation that suits your needs and schedule.”

While we typically schedule appointments during regular business hours, we understand that our customers have busy schedules. We strive to accommodate your needs as best as possible and will do our utmost to arrange a consultation at your convenience. Simply reach out to our sales office by phone at 087 073 6677 or submit your information on our ‘Contact us‘ page. We will promptly get in touch with you to schedule an appointment that suits your availability.

Our security gates and burglar bars are accepted by most major insurance brands. However, there are currently no regulatory bodies that control Security gates and Burglar bars in South Africa, and therefore, no set standards. If you have any concerns about insurance coverage, please consult with your insurer directly.